Privacy Policy

1. Introduction

GW Technologies Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with the UK GDPR and Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or subscribe to our noodle boxes.

2. What Data We Collect

We may collect the following personal data:

A. Identity Data

• Full name
• Username
• Date of birth (if provided)

B. Contact Data

• Email address
• Shipping address
• Billing address
• Phone number (if provided)

C. Financial Data

• Payment method details (processed securely via Stripe — we do not store card details)

D. Technical Data

• IP address
• Browser type
• Device type
• Cookies and usage data

E. Marketing Data

• Email preferences
• Subscription status
• Interaction with marketing emails

3. How We Use Your Data

We use your personal data to:

• Process and deliver your subscription boxes
• Manage your account
• Take payments and manage subscriptions
• Provide customer support
• Send order confirmations and updates
• Send marketing emails (only with your consent)
• Improve our website and advertising performance
• Prevent fraud and ensure security

4. Legal Basis for Processing

We process your data under:

• Contractual necessity – to fulfil your subscription
• Legitimate interests – to improve our services
• Consent – for marketing communications
• Legal obligations – for tax and accounting requirements

5. Payments

Payments are processed securely via Stripe. We do not store full card details on our servers.

Stripe's privacy policy can be found here: stripe.com/privacy

6. Data Sharing

We may share your data with:

• Payment processors (Stripe)
• Shipping providers
• Email marketing providers
• Hosting providers
• Analytics providers (Google Analytics / Google Ads)

We never sell your personal data.

7. Data Retention

We retain personal data:

• For as long as you have an account
• For 6 years after last transaction (for legal/accounting reasons)
• Marketing data until you unsubscribe

8. Your Rights (UK GDPR)

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to marketing
• Request data portability

To exercise these rights, email: support@sndnoodles.com

You may also complain to the Information Commissioner's Office (ICO).

9. Cookies

We use cookies to:

• Keep you logged in
• Process checkout
• Track conversions from ads
• Improve website performance

You can disable cookies in your browser settings.

10. Data Security

We implement:

• SSL encryption
• Secure hosting
• Limited data access
• Secure authentication

11. Children

SNDNoodles is not intended for children under 13. If we learn we have collected data from a child, we will delete it.

12. Changes

We may update this Privacy Policy. Updates will be posted on this page.